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Terms & Conditions

Welcome to our e-shop where you'll find our stores NIKOL,ELIA,APOLLON and Souvenirbygreece.Once you place orders with our e-shop you automatically accept the terms and conditions.We suggest you to read them carefully and if you have any questions you can contact us.




In order to provide quality services, a precondition for the commencement of our conciliation between us is the disclosure by you or some of your personal information. When you place an order, we will ask for your full name, the address to which the products sold will be sent, your landline telephone number (or any other phone you want to use for your best service), your e-mail address (E-mail address), etc.This data is processed by the Company in accordance with the application of article 7A par. 1 (b) of Law 2472/1997, in order to implement the order given by the customer and in no way will it be disclosed or sold to third parties (Law 2225/1994) or any obligations arising from the national implementation of Directive 24/2006.

Please read our full Privacy Policy here.




You must be aware that all transactions through credit or debit cards are completed on the site of the National Bank (nbg.gr) and our online store does not hold card details in any way. The National Bank uses its own SSL certificate to encrypt the data you provide and so all credit card information is secure so that it can not be read or changed when it is transferred over the Internet. National Bank is responsible for securing your transactions, always using the best and safer methods of electronic conciliation with international standards security protocols.


All content in our online store, such as texts, graphics, trademarks, images, digital files and software, is the exclusive property of our companies and is protected by Greek and International Copyright Laws.
It is forbidden to collect and use any product catalogs, product descriptions or prices, any indirect use of the Online Store and its contents for the benefit of any other business, whether commercial or not, without the written consent of our company.


The company provides its customers with limited access to and use of the online store, placing orders and communicating with the company. Any unauthorized use interrupts the license or access granted by our online store.



Our online store reserves the right to make any changes to its content, its commercial policy and Terms of Use at any time it deems necessary.



Our online store tries to be as accurate as possible with regard to the features of the products appearing in our Online Store. However, we can not be held responsible if the features or other content related to products sold through our Online Store is inaccurate, incomplete, not timely, or generally mistaken.


Return costs
If the refund is due to an incorrect delivery by us or a defect in the product, we will gladly cover the relevant shipping costs if the return is via the courier partner. In any other case, the return is at your own charge.
Return to our stores
You can also change the product you purchased through the Internet at our stores at 11, Ifaistou Street, Monastiraki, Athens, tel. +30 2103214957, having in your possession the retail receipt.